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Zimotive

Terms

Last updated: October 12, 2026

These terms apply when you use zimotive.com and our service. By registering, you agree to them. Please also read our Privacy Policy.

About Zimotive

Zimotive is a lead generation and guidance service based in Karachi, Pakistan. We help buyers find Japanese used cars and guide them through the purchase.

Zimotive does not sell, invoice or ship cars, and never receives payment for a car. The car is sold, invoiced and shipped by BE FORWARD, under the exporter's own terms and conditions. Your purchase contract is with the exporter, not with Zimotive.

Registering on Zimotive is free.

Who can register

  • You must be at least 18 years old.
  • You can register as an individual or as a dealer buying for a business. If you register for a business, you confirm that you are allowed to act for it.

Your account

  • Give correct and complete information, and keep it up to date in My account → Profile.
  • Keep your password private. You are responsible for what happens in your account. If you think someone else has used it, change your password and tell us.
  • One account per person or company.
  • We may suspend or close an account that gives false information, misuses the service, or tries to commit fraud.

Queries and quotations

  • A query tells us the car you are looking for. We do not promise that we can find every car you ask for.
  • A quotation describes a specific car, its price type (FOB, C&F or CIF), its total price, and the date until which it is valid.
  • Prices, availability and shipping dates are set by the exporter and can change until the exporter confirms the sale. A car can be sold to another buyer before you decide.
  • When you accept a quotation on our website, you tell us that you want to go ahead. The purchase itself is made with the exporter, on the exporter's invoice.
  • Car descriptions and photos come from the exporter. We share them in good faith, but the exporter's invoice and terms decide what you buy.

Payment

  • Pay only the exporter, to the bank account on the exporter's official invoice.
  • Never pay Zimotive, a Zimotive team member or any other person. If anyone asks you to pay them, or sends you different bank details, do not pay and contact us at sales@zimotive.com straight away.
  • Bank charges and exchange rate differences are paid by you.
  • Zimotive is not responsible for money paid to anyone other than the exporter's official account.

Shipping, delivery and the car

  • Shipping, delivery, refunds and cancellations are covered by the exporter's terms.
  • We keep you updated about your order in your account and by WhatsApp or email, using information we receive from the exporter.
  • Shipping dates are estimates. Delays can happen because of ships, ports, weather or customs.

Import rules, duties and taxes

  • You are responsible for checking and following the import rules of your country, for example age limits, duties, taxes, and required inspections and documents.
  • Duty and landed cost figures on our website (for example on country pages and in the landed cost estimate) are estimates only. Rules and rates change. Confirm them with your customs authority or a clearing agent before you buy.

Using our website

  • Do not misuse the website. For example, do not give false information, try to access other people's accounts, copy our content in bulk, or disrupt the website.
  • The text, design and logo of Zimotive belong to Zimotive. Photos and videos of customers' cars are shown with their permission.
  • Links to other websites (for example the exporter, YouTube or social media) are for convenience. We are not responsible for those websites.

Our responsibility

  • Zimotive is a guidance service. We help you find a car and follow your order, but we are not the seller.
  • Zimotive is not responsible for the condition of the car, the exporter's actions, shipping delays, port or customs decisions, duties and taxes, exchange rates, or losses from paying anyone other than the exporter's official account.
  • Where the law allows, Zimotive's total responsibility to you is limited to the amount you paid Zimotive for the service, if any.
  • Nothing in these terms limits rights you have under the consumer laws of your country that cannot be limited.

Ending your account

  • You can ask us to delete your account at any time by emailing sales@zimotive.com. See the Privacy Policy for what we delete and when.
  • An order that is already in progress continues with the exporter under the exporter's terms.

Law and disputes

  • These terms are governed by the laws of Pakistan. Disputes go to the courts of Karachi, Pakistan, unless the consumer laws of your country give you the right to go to your local courts.
  • Before going to court, please contact us. Most problems can be solved quickly.

Changes

We may update these terms. The date at the top of this page shows the latest version. If we make important changes, we will tell registered users by email or WhatsApp.

Contact

Questions about these terms: sales@zimotive.com.